Updated Nov 18, 2024
There are certain basic circulation tasks that every library circulation desk worker needs to be able to do proficiently if he/she is ever working alone at the desk.
These tasks, at a minimum, include:
- Logging on to the PC
- Logging into WorkFlows
- Looking up a patron by name, address, or phone
- Checking out items
- Helping the patron use the public catalog* to
- Renew items
- Display the user’s fines
- Pay fines
- Handling an expired card
- Discharging from the bookdrop
* If staff can do these things in WorkFlows all the better, but they should at least be able to do them i nthe catalog.
A more complete list is on the Training Checklist--with links to tutorials and documentation.