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Monday 'Minder 2021.17

Submitted by smith on August 16, 2021 - 7:46am

Salutations!
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Today’s Topic: Modify Due Dates, or "Help--I'm stuck in quarantine and my stuff has already been renewed!"

Sometimes you need to extend loan periods by a certain number or days(like ILL renewals), or need to make all of a patron's checkedout items due on a specific date(like they are stuck in quarantine 14 days). What's the best way to accomodate these situations?? ...Read more...

Monday 'Minder 2021.16

Submitted by smith on August 9, 2021 - 8:00am

Salutations!

Today’s Topic: Special Due Date Helper, or "I'm going on vacation, can I check out these DVDs for 10 days?"

Sometimes you need items to go out for an unusual loan period, or to be due on a specific date. ILL items, Equipment, and specialty items are common examples, in addition to patron requests. What's the best way to accomodate these situations?? ...Read more...

Monday 'Minder 2021.15

Submitted by smith on August 2, 2021 - 8:05am

Salutations!

Today’s Topic: How to get rid of all those Lost Item Alerts, or What to do when you get the “Item not found in Catalog” popup.

When a patron doesn’t return an item, after 30 days it becomes LOST and the patron is Billed for the item. For 18-22 months, the item stays in LOST Limbo and remains in the database and on the patron’s record as LOST bill. 3-4 times/yr I run a report that moves these items and bills from LOST Limbo to UI Purgatory. This process removes the item from the database (so they don’t show in the catalog or WF), and removes the LOST bill, and replaces it with a UI-ITEM bill. It also writes the item’s info to the patron record in the Lost Items Note field. Why do you care? ...Read more...