Serving Patrons with Differing Abilities workshop registration

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ImageServing Patrons with Differing Abilities

Date:          Tuesday February 28, 2012
Time:         9:00am coffee & conversation; 9:30 am - 12:30 pm program
Location:   Caestecker Public Library, 518 Hill St., Green Lake (map & driving directions)

Presenters:  John Meissner (Independent Living Specialist, Options for Independent Living)
                        Linda Madsen (Director of Employment Services / School Coordinator, Todd Steven & Associates)
                        Lisa Murphy (LMR Cares, Inc., and former Community Education & Collaboration Coordinator with The Arc Fox Cities)

This diversity training will help you break down "fear barriers" when working with individuals with varying abilities/special needs.

Presenters will discuss:

  • Do's and Don'ts when working with patrons with physical and mental disabilities
  • Etiquette tips and using people-first language
  • Demonstrate assistive devices libraries can provide for patron use
  • Interacting with patrons who are disabled and may require assistance
  • Best practices for dealing with behavioral issues

Continuing education contact hours: 3
Continuing education activity report form Image

This workshop is sponsored by the Winnefox Library System.