Overdrive Support

Overdrive help pages
Including:

 

Overdrive Marketplace / ContentReserve
A place to manage user's holds, return titles early, reset user's download link and contact support. 

Information you'll need when contacting support:

  • End-user name
  • End-user email
  • End-user's barcode
  • Title(s) of problem download
  • Format
  • Problem Description
  • Error message text
  • Operating system
  • Browser
  • Software application (ADE, OMC, etc.)
  • Device Model

 

Support Networks you might like to join:

 

Blogs to follow:

 

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