Submitted by Baker on
It has come to our attention that there is a problem with checking out Overdrive holds through the catalog. When you click "Checkout" on the title, you may receive a couple possible error messages:
"An error has occurred: Record Does Not Exist"
OR
"Sorry, we could not checkout this title to you. There are currently no copies available."
(The exact error seems to depend on which page you are accessing your holds from, the Holds page or the View All page. Neither will produce success.)
We are working on resolving this issue and notify you once the problem is fixed.
In the meanwhile, if you have patrons that encounter this problem, please direct them to their accounts on the Overdrive website where they should be able to successfully borrow their holds.
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smith replied on Permalink
Issue Checking Out Overdrive Holds in Catalog -- FIXED!
Hi,
This issue was fixed in early April. In mid-April, we also added the Overdrive checkout/hold option to the Favorites lists.