Dealing with Substance-Abusing Patrons in the Library: From Meth to Marijuana, Opiates to Alcohol

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Patrons who visit your library under the influence of drugs or alcohol (or worse, both) can range in their behavior from no problems to causing problems. They can be cyclical — cooperative one moment, then raging the next. Stimulant drug users — taking meth and crack cocaine — are particularly difficult, since they often show signs of paranoia and even schizophrenia. Heroin users are now shooting up in library restrooms an even in the stacks at an alarming rate. Some library staffers have been trained to give Narcan to overdosed patrons, as they wait for the paramedics to arrive. Marijuana use is being decriminalized and legalized in dozens of states. Some patrons have started vaping pot in the library. Alcohol consumption in Wisconsin is higher than in any other state. Patrons under the influence of alcohol can be cyclical in their behavior; compliant one minute and combative the next.

What do we do about all of this, to keep staff and the facilities safe? This webinar with Dr. Steve Albrecht answers these questions. You’ll learn

  • what to do and not to do when in contact with drug or alcohol-using patrons
  • when to call police and/or the paramedics
  • how to stay safe around drug paraphernalia.

Dr. Steve Albrecht teaches library security workshops around the country. His book, Library Security: Better Communication, Safer Facilities, was published by ALA in 2015. He worked for the San Diego Police Department for 15 years, and is a member of the California Narcotics Officers Association.

After registering, you will receive a confirmation email containing information about joining the webinar.

You may participate in the webinar on your computer or mobile device; you can check GoToWebinar's system requirements ahead of time to ensure you have a good connection.

This webinar is co-sponsored by IFLS, NWLS, Manitowoc-Calumet, WVLS, SCLS, WRLS, OWLS, and Winnefox.

Thursday, June 7, 2018 - 10:00am to 11:00am
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