Salutations!

Today's Topic:  Let's play "Find that Patron!!" 

With the rising costs of Hoopla and long hold lists on Libby, it is more imporant than ever to always, always, check carefully for duplicate patrons whenever issuing a new card. 

Complicating matters, it was determined at an ALL-WALS meeting that all WALS libraries would enter patron names "as written" (except in ALL-CAPS) on their ID or application form.  This means that VanderZanden gets entered as "VANDERZANDEN" and "Van der Zanden" gets entered  as "VAN DER ZANDEN."  This means last names won't sort together anymore. You need to search by Phone, Street, and Birthdate.  Read More...