Currently, when a patron clicks "Support" on the Overdrive help page at http://dbooks.wplc.info/en/Help.htm, they are directed to an online form (http://www.jotformpro.com/form/2733758317) that submits to staff at WiLS/WPLC.  However, WPLC will soon be discontinuing this option for patron support.  The form itself won't be going away, but the results will no longer be directed to WiLS Staff.  Instead, the submissions will be coming our way.