For assistance as the coronavirus pandemic situation changes rapidly, contact Clairellyn Sommersmith at sommersmith@winnefox.org(link sends e-mail)

General COVID-19 Information:

• Addendum to Reopening: Return to Full Service(link is external) from DPI (April 6, 2021)
• Updates(link is external) from DPI

Reopening Guidelines:

• "We're Re-opening - Should We Do In-Person Programming This Fall?(link is external)"
• Reopening Winnefox Libraries: Service Levels — please update your library's info
• Guidelines for Reopening Wisconsin Public Libraries(link is external)
  • Walkthrough Webinar recording(link is external)
• Badger Bounce Back plan readiness guide(link is external)
• DPI Guideline for Reopening Levels(link is external)
• DPI Service Level 2 Information(link is external)
• Guidance on Preparing Workplaces for COVID-19(link is external)
• Safety Tips for Reopening Your Library(link is external), recording of webinar by Dr. Dipesh Navsaria
• Marquette County Reopening, Frequently Asked Questions

Winnefox Meetings:

• Check-in held April 20 — video recording(link is external) and chat transcript(link is external)
• Check-in held Feb 16, 2021 — video recording(link is external) (captioned with time stamps) and chat transcript
• Annual meeting, held Jan. 19, 2021
  • Libraries Step Up video(link is external)
  • Substitute Library Assistants
  • Winnefox e-newsletter(link is external)
  • Directors' Quick Reference: Local Library Guide(link is external)
  • Tutorials for WorkFlows
  • Library Legislative Day(link is external)
  • part 1 — video recording(link is external) (60 minutes) and chat transcript(link is external)
  • part 2—  video recording(link is external) (9 minutes) and chat transcript(link is external)
  • part 3 — video recording(link is external) (66 minutes) and chat transcript(link is external)
  • part 4 — video recording(link is external) (21 minutes) and chat transcript(link is external)
• Check-In held Nov 17, 2020 — video recording(link is external) and chat transcript(link is external)
• Check-In held Oct 20, 2020 — video recording(link is external), audio recording(link is external), and chat transcript(link is external)
• Check-In held Sep 22, 2020 — video recording(link is external), audio recording(link is external), and chat transcript(link is external)
• Check-In held Aug 26, 2020 — video recording(link is external), audio recording(link is external), and chat transcript(link is external)
• Check-In on Re-opening held July 8, 2020 — agenda, video recording(link is external), audio recording(link is external), and chat transcript(link is external)
• Reopening discussion held May 18, 2020 recording(link is external)

Funding/Grant Opportunities:

• Positioning the Library for a Post-pandemic Sustainable Future: A Panel Discussion for Public Library Directors webinar recording(link is external), slides, and advocacy supplement(link is external)
• CARES Act for Wisconsin Libraries(link is external)
• various grant opportunities(link is external)

Customer Service:

• Ryan Dowd short videos:
  • How to Get Customers To Follow Your COVID Rules(link is external) (2 minutes)
  • Dealing With Customers Who Don’t Wear Masks(link is external) (11 minutes)
• Short videos:
  • Tips for Dealing With Angry Patrons When Your Library Reopens(link is external) — if patrons have trouble accepting new rules (6 minutes)
  • Unpleasant Conversations (During a Pandemic)(link is external) — (9 minutes)
  • You've Got This(link is external) (7 minutes)
  • Communication Tips (While Wearing a Mask)(link is external) — (8 minutes)
• How to Deal With Problem Behaviors Related to COVID-19 webinar recording now available as a module in your Ryan Dowd customer service online training(link is external)
• Compassionate Accountability: Dealing with Problem Behaviors in the Library webinar recording, slides, role playing handout, behavior policy cheat sheet handout, and violation report handout(link is external)
• The Big Mask Ask: Can You Really Make Anybody Wear a Mask?(link is external)
• Ryan Dowd customer service trarining, on-demand self-paced modules consisting of 3½ hour Core Training + 10 one-hour courses — contact Joy at schwarz@winnefox.org(link sends e-mail) to enroll

Download your copy of Andy Woodworth's artwork from Library Think Tank by clicking on the image:

Curbside Pick Up:

• Curbside Pickup Panel webinar recording(link is external)

Board Meetings:

• Library Board Meetings Conducted Remotely — tools, best practices, and open meetings law

Materials Handling:

• REALM COVID-19 Research Project Information Hub(link is external)
• CDC Guidance for Reopening(link is external)
• Safety Concerns Research by IMLS(link is external)

Management/Personnel:

• Managing Employees in Uncertain Times webinar recording and slides(link is external)
• HR Issues in the Time of COVID-19 webinar recording(link is external) and slides(link is external)
• Library Journal access(link is external) (login: access@libraryjournal.com(link sends e-mail) / password: LJfullaccess1)

Unemployment:

• Job Center of Wisconsin for Job Seekers webinar recording and slides(link is external)
• Unemployment Insurance Basics: Assisting Library Patrons webinar recording(link is external)
• Unemployment COVID-19 Public Information(link is external) from the Department of Workforce Development
• Financial Resources during COVID-19(link is external)

Privacy:

• Privacy Guidelines During a Pandemic(link is external) from ALA

Network/Wi-Fi/Computer:

• Sanitizing Electronic Devices in Between Patron and Staff Use(link is external)
• Wisconsin Wi-Fi Map(link is external)

Youth Services:

• How To Make Videos During Coronavirus: 8 Tips for Teachers, Librarians, and Small Business(link is external) (5-minute video)
• Virtual programs and grab & go efforts — how to count them on your annual report(link is external)
• Virtual Storytime Services Guide(link is external) from the the Association for Library Service to Children (ALSC)
• Professional Development Opportunities(link is external)
• Getting Started with Virtual Storytimes webinar recording & slides(link is external)
• Creating Community Fun COVID-19 series(link is external) — posts at the Youth Services Shout-Out blog
• FAQ Friday series by Tessa Schmidt:
  • June 18(link is external) < new
  • Friday FAQ series archive(link is external)