Dealing With Difficult Library Patrons

Location: Wautoma Public Library

Register here

Modern libraries serve a far broader mix of people and personalities than almost any other public service organization.  In this interactive session we’ll

  • brainstorm situations you’ve encountered, and
  • develop boundaries and strategies to cure or cope with the difficult behavior, so you can effectively serve all your patrons.
     

 

Event Date and Time: 
November 17, 2009 - 9:30am - 12:30pm