Black Belt Librarians: Real World Library Security
Presenter: Warren Graham
Location: Appleton Public Library
Time: 9am - 3:30pm
(The workshop will begin promptly at 9am; you may enter the library at 8:45am through the staff door.)
Warren Graham — the leading authority on day to day library security — will share the essential elements of a truly effective security program:
- How to approach a patron to advise them of a rule in a way that will most likely insure their compliance and keep you safe at the same time.
- The right mindset staff must have to keep them from being the behavior problem!
- How to recognize and best respond to different levels of patron emotion.
- Day to day security tips to immediately make staff safer.
About the presenter: A security professional for more than 25 years, including 17 years as the security manager of the Public Library of Charlotte and Mecklenburg County (NC), Warren Graham left the library in 2006 to establish Warren Davis Graham Training and Consulting. He authored the book The Black Belt Librarian: Real World Safety & Security, and is a leading speaker internationally on practical day-to-day library security procedures.
This workshop is sponsored by Winnefox Library System, Outagamie Waupaca Library System, and Nicolet Federated Library System.
Continuing education contact hours: 6