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Remove User Holds Wizard

The Remove User Holds wizard guides you through the process of removing holds placed by a specific user.

  1. Click the Remove User Holds wizard .



  2. In the Lookup User step, identify the user. Click OK.



  3. A list of all the holds placed by the user is displayed. Review this information and decide whether to remove all or selected holds for the user.
  4. Click on Selected to remove selected holds. Click on the Remove boxes next to the holds you want to remove.

    (Click on the radio button Remove All to remove all of the holds on the list.) Click OK.

    DELETE ONLY UNAVAILABLE HOLDS HERE!!
    This is not where you Clear Holds.

    If an available hold is deleted here by mistake, the Remove User Hold wizard checks to see if the item has another hold on it and which library owns the item.

    If the next hold has a different pickup library, or if the item is owned by another library, the wizard prompts you to put the item in transit. If you do not have the book in your hand (because it is sitting on another library's Hold Shelf) you now have a problem!!!!!

 


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