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Renew User Charges

The Renew User Charges wizard can renew all of a user's materials in one step. This wizard is helpful when patrons are renewing material over the telephone or do not have the material physically present.

  1. Click the Renew User Charges wizard .



  2. Enter the User ID or use the Lookup User helper to look up a user's name.
  3. Click OK.



  4. Renew all materials by choosing the ALL option button and clicking OK.
    -OR-
    Choose the Selected option button and select the material from the list to renew by checking the boxes of the items you wish to renew and clicking OK.



  5. If you are unable to renew any or all of the items, you will be asked for an override. Read the message at the top of the window for information about the failure to renew. In this case, the message is: Override required to exceed renewal limit.
  6. Click on Do Not Renew Item to proceed.



  7. A confirmation box will appear on the screen whether you have renewed the items or not! Read carefully to see if your renewal was successful. Click on Review Items to see the new due date of items that were successfully renewed.
  8. Review next step options:

    Renew for Another User
    Review Items
    Close

 

 

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